Support

Need a hand with Maven? We’re here to help. The fastest way to reach us is by email — a real person reads every message and we’ll get back to you as quickly as we can, typically within 1–2 business days.

Contact us

Email support@generals.ai. To help us resolve your issue quickly, please include:

• The email address you used to sign up for Maven
• Your device and operating system (for example, iPhone 15, iOS 18)
• A short description of what happened and what you expected

Common topics

• Getting started — Maven is voice-first: open the app, pick a persona, and start talking. You can also type if you’d rather not speak aloud. Ask Maven to connect to a service and it will walk you through it.
• Account & sign-in — trouble signing in or with your profile? Email support@generals.ai and we’ll sort it out.
• Billing, credits & subscriptions — subscriptions and credit purchases are billed through the App Store or Google Play. To view, change, or cancel a subscription, use your store’s subscription settings (Apple: Settings → your name → Subscriptions; Google Play: Play Store → Payments & subscriptions). For billing questions, contact support@generals.ai.
• Connected services — you can revoke Maven’s access to any connected third-party service at any time by emailing support@generals.ai. Credentials are purged within 30 days of a confirmed revocation request.
• Deleting your data — you can delete your account and all associated data from inside the app or by request. See Delete Your Information.
• Privacy & terms — read our Privacy Policy and Terms of Service.

Questions

For anything else, contact support@generals.ai.
Edge Ventures, Inc. · Los Angeles, CA